Privacy Policy

Last updated: April 2026

Staytim ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our services at staytim.io.

1. Information We Collect

We collect information you provide directly to us when setting up your account:

• Business name, address, phone number, and hours
• Services and pricing information
• Your name and email address
• Customer messages handled through your AI assistant

We also collect basic usage data such as page visits and interactions with our platform.

2. How We Use Your Information

We use the information we collect to:

• Set up and operate your AI assistant
• Respond to your support requests
• Improve our services
• Send you important updates about your account
• Process payments securely

3. AI and Customer Conversations

Your AI assistant is powered by Anthropic's Claude. Customer conversations handled by your assistant are processed to generate responses. We do not sell or share conversation data with third parties. Conversation data is used solely to operate your assistant and improve response quality.

4. Data Sharing

We do not sell your personal information or your customers' data to anyone. We may share information only in the following limited circumstances:

• With service providers who help us operate our platform (such as hosting and payment processing)
• If required by law or to protect our legal rights
• With your explicit consent

5. Data Security

We take reasonable technical and organizational measures to protect your information. Your data is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your business information for as long as your account is active. If you cancel your account, we will delete your data within 30 days upon request.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

8. Cookies

We use minimal cookies necessary to operate our website. We do not use tracking or advertising cookies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@staytim.io

This privacy policy applies to staytim.io and all associated services.